Podcast: Play in new window | Download (Duration: 34:16 — 31.4MB)
Subscribe: Apple Podcasts | Google Podcasts | RSS | More
I have had the pleasure of performing for weddings and parties at some of the most prestigious hotels and private clubs throughout Southern California. These locations and their staff consistently deliver a high level of service that their patrons have come to expect.
Basically, a high level of service resides in the individual, who is helpful.
For more about this please go to the Wedding and Event Podcast Website and see the article: “The Value Of Interest”.
Most event professionals are artists, and find it artistically rewarding to collaborate with their clients on a happy occasion.
The conversation in this episode however verged on a separate subject I call “the disagreeable individual”.
Now let me be clear. Helping someone who has a vision for their event is a lot of fun. If they are demanding and specific that’s just fine. That’s not a disagreeable individual.
The the “disagreeable individual” for reasons only they understand are at odds with the very people they have hired to help them. Their attention is on something else and their intention isn’t constructive.
There is much more that could be said about the “disagreeable individual” who indeed seems to get pleasure from making others feel on edge.
- Probably a good rule of thumb is to hire people you like, and put together a good team.
- Another rule of thumb could be, don’t invite people who create problems for you. If you can’t avoid doing this, then let your event planner know so they can be on the lookout.
And now please enjoy, “Level of Service” Wedding and Event Podcast Episode 63.
Sincerely, Eric Zimmermann Host of Wedding & Event Podcast 626-797-1795
About Tobey Dodge
Tobey is a published author and Wedding and Event Consultant.
Available on Amazon.
About Eric Zimmermann
Eric is a DJ/Master of Ceremonies, Pianist, Bandleader, and Co-founder of Elegant Music. Eric is also a commercial actor in Los Angeles and Host of Wedding & Event Podcast.
Leave a Reply